Apex Crossplay Not Working | How to Fix It

Apex Legends has become one of the most popular battle royale games globally, largely due to its dynamic gameplay, constant updates, and most importantly, its crossplay feature—allowing friends across PC, PlayStation, Xbox, and Nintendo Switch to team up seamlessly.

However, recently, many players have reported problems with the crossplay functionality not working as expected. Whether it’s an inability to see friends on other platforms or connection issues while playing cross-platform, this issue is disrupting the experience for many gamers.

In this article, we’ll explore the common reasons Apex crossplay might not be working, and walk you through effective steps to troubleshoot and fix it on your end.

🔍 What is Apex Legends Crossplay?

Crossplay allows players from different gaming platforms to play together in squads, participate in events, and matchmake in multiplayer lobbies. It’s enabled by default in Apex Legends and has become an essential part of how friends game together.

So when this system breaks down, it can be frustrating—especially if you’re planning to team up with someone using a different console or PC.

🚫 Why is Crossplay Not Working in Apex Legends?

The most common symptoms include:

• Your cross-platform friends not showing up in your friend list.
• Apex friends list not working: Invitations not going through or being received.
• Being kicked from lobbies when trying to join a crossplay session.
• System crashes or disconnections on certain platforms like PS5 when attempting cross-platform gameplay.

These issues can result from:

• Temporary server-side issues with EA or Apex Legends’ backend.
• Outdated game versions or corrupted updates.
• Disabled crossplay settings on your device.
• Account synchronization problems between platforms and EA accounts.
• Cache or network data issues causing mismatched player data.

✅ How to Fix Apex Crossplay Not Working

Although some problems may need a developer-side fix, the following solutions can help resolve most crossplay issues from the player’s end.

1. Check and Enable Crossplay in Settings

Apex allows players to disable crossplay. If you’ve turned it off or a recent update reset your settings, this may be the issue.

How to check:

• Open Settings > Gameplay.
• Scroll to the Cross-Platform Play option.
• Ensure it is set to Enabled.

2. Restart the Game and Your System

Sometimes, temporary glitches cause the game to not properly sync friends lists or player data.

What to do:

• Fully close the Apex Legends game.
• Restart your console or PC.
• Relaunch Apex Legends and check your friends list again.

3. Sign Out and Sign Back Into Your EA Account

Desynchronization between your platform and your EA account can prevent crossplay from functioning correctly.

Steps:

• Open the Apex Legends game.
• Navigate to your EA account settings.
• Log out and then log back in using your credentials.

This forces a fresh connection to EA servers and may restore proper friend visibility.

4. Re-Add Your Crossplay Friends

If your friends aren’t appearing or invites aren’t working, try removing and re-adding them via their EA username—not platform gamertag.

Instructions:

• Use the “Find Friend” function.
• Type their EA ID and send a friend request.
• Once accepted, test if you can now invite and play together.

As of now, Respawn has not issued a formal fix or acknowledgment of the crossplay issue on their main Twitter channels. However, judging by the volume of reports, it’s likely the developers are already aware and working behind the scenes.

For updates, follow:

• @PlayApex

• @Respawn

• @EAHelp

🛡️ Is This a Server Issue?

It’s worth noting that many times, crossplay problems stem from temporary issues on Apex Legends’ servers, particularly during peak hours or after major updates. In such cases, your best option may be to wait for an official fix from Respawn Entertainment or EA.

If you’ve tried the steps above and the problem persists for multiple days, check Apex Legends’ official status page or social channels to see if a fix is underway.

🧾 Quick Troubleshooting Summary