How to Fix EA Not Sending Verification Code

1. Verify Your Account Details

Before troubleshooting, ensure that your account details are correct:

• Check that your primary email is verified.
• Use a valid mobile phone number that is not associated with another EA account.
• Update your password to be less than 15 characters, using only letters and numbers.

2. Check Your Spam Folder and Email Settings

Sometimes, verification emails may be mistakenly filtered into your spam or junk folder. To prevent this:

• Look for EA emails in your spam folder.
• Ensure EA’s emails are not blocked or filtered into a separate folder.
• Whitelist EA’s official email addresses to ensure future emails reach your inbox.

3. Adjust Email Preferences

If your email preferences are misconfigured, you might not receive verification emails:

• Log into your EA account via the Epic Games Store or another linked platform. This can sometimes trigger the verification email.
• Navigate to your EA account settings and access the email preferences section.
• Enable the option to receive emails about EA products, news, events, and promotions.
• Save the changes and update your preferred platform settings within the EA app.

4. Add a Secondary Email or Phone Number

Adding a secondary contact method can help recover access to your EA account:

• Log into the EA website using your credentials.
• Go to Account Settings or Security Settings.
• Locate the option to manage your contact details.
• Add a backup email address or phone number for additional security.

5. Contact EA Support

If none of the above steps work, you may need to reach out to EA’s customer support:

• Visit the EA Help website and log into your account.
• Select the Live Chat or Request a Callback option to speak with an advisor.
• Explain the issue in detail so they can assist you in resolving it.

Final Thoughts

Fixing EA’s verification code issue often comes down to checking account details, adjusting email preferences, and ensuring proper email settings. If all else fails, contacting EA Support is the best way to get direct assistance. By following these steps, you should be able to regain access to your EA account without further hassle.