How to Fix Ubisoft Error Code 17013 on Windows 11 (2025 Guide) Are you getting the
Ubisoft error code 17013 on Windows 11? This common issue affects many players trying to launch or play games through
Ubisoft Connect, especially when games are linked via
Epic Games Launcher. In this expert troubleshooting guide, we’ll walk you through proven steps to fix error 17013 quickly.
What Is Ubisoft Error Code 17013? Error 17013 in Ubisoft Connect usually appears due to:
- Insufficient permissions to launch the client
- Corrupted Ubisoft Connect installation
- Conflicts between Ubisoft and Epic Games Launcher
Fix 1: Run Ubisoft Connect as Administrator Running the launcher with administrative privileges can fix access-related issues.
Steps:- Right-click the Ubisoft Connect icon on your desktop
- Select Run as administrator
- Click Yes on the pop-up
- Try launching your game again
Why it works: It gives the launcher full access to system resources needed for game operations.
Fix 2: Reinstall Ubisoft Connect (Clean Install) Corrupt or outdated files in the client can trigger this error. Reinstalling ensures a fresh setup.
Steps:- Press Win + X > Select Installed Apps
- Find Ubisoft Connect
- Click the three dots > Select Uninstall
- Tick both checkboxes to remove local save files
- Close Ubisoft Connect from the system tray if prompted
- Click Retry to proceed
- Restart your PC after uninstalling
Reinstall:- Visit ubisoftconnect.com
- Download the latest installer
- Open the installer > Choose language > Click OK
- Accept terms > Click Install > Finish setup
Fix 3: Reinstall the Game via Epic Games Launcher (If Activated There) If your Ubisoft game is linked to
Epic Games Launcher, conflicts may arise.
Steps:- Close Ubisoft Connect completely
- Open Epic Games Launcher
- Uninstall the game
- Download and reinstall it
- Try launching the game again
Tip: Avoid running the same game from both launchers simultaneously.
Still Experiencing the Error? If none of the above fixes work, contact Ubisoft Support:
- Go to Ubisoft Support
- Submit a ticket or use live chat for advanced assistance
Frequently Asked Questions (FAQ) How do I know if error code 17013 is due to a permission issue? If Ubisoft Connect opens but fails to launch a game, or crashes after opening, it’s likely a permissions issue. Try running the app as an administrator.
Can I reinstall Ubisoft Connect without losing game progress? Yes. When uninstalling, you can uncheck the option to delete save files. However, cloud saves are typically stored with your Ubisoft account.
Why does the error occur only with Epic Games-linked Ubisoft titles? Epic and Ubisoft launchers sometimes conflict when managing shared game files or DRM verification. Reinstalling from Epic Games usually resolves it.
Will a VPN cause error 17013? It’s possible. VPNs can interfere with Ubisoft Connect’s network access. Disable your VPN and retry.
What if none of these fixes work? Reach out to
Ubisoft Support with your error details and logs. They may provide a deeper resolution. Facing
Ubisoft error code 17013 on Windows 11 can interrupt your gameplay, but it’s usually easy to resolve. Whether it’s a permission glitch, corrupted files, or a launcher conflict, following these fixes should get you back to gaming fast. If this guide helped, consider sharing it with fellow gamers or bookmarking for future use.
